Healthcare
Health Insurance / Premiums
The standard of healthcare in Switzerland is second to none, but Health insurance is compulsory. So if you are resident in the Canton or spend more than three months here, it is a legal obligation to acquire insurance for any accidents or medical costs which may occur.
The options available when choosing a provider and policy are complex. The level of cover you choose will determine the options you are given during any treatment and the costs of premiums vary depending on many things including age, sex, location and whether you wish to use the public hospitals or private clinics.
www.comparis.ch offers comparisons on all kinds of insurances incl. healthcare.
It is also worth finding out from your employer whether they cover your occupational and non-occupational accident insurance. If so, this will reduce your personal premiums. However, it is important to make sure you and your family have accident insurance, whether it is private or paid for by your employer.
Rega - Emergency Rescue.
Rega are a non profit making charity who provide an accident emergency service including an air ambulance. Further details of the charitable service they carry out is on the following attachments. www.rega.ch/
If you become unemployed, it is important to contact the authorities to ensure that you receive the relevant benefits and that your health insurance premiums are maintained.
Payment for medical invoices must be made directly to the healthcare professional. You must send the original invoices and receipts to the insurer to be reimbursed.
Depending on your financial circumstances, it may be possible to receive financial assistance with your compulsory health insurance premiums. This contribution is called "Individuelle Prämienverbilligung“ and applications must be submitted before 30th April each year.
All insured persons who are entitled to assistance with premiums (on the basis of the available tax data) will be contacted directly in mid-February. In addition, application forms can be requested.
Canton Zug - Health Directorate, PO Box 455, 6301 Zug. Tel: 041 728 35 04 / info.gd @ gd.zg.ch
Links:
www.comparis.ch (online comparison site - to compare various insurers and premiums)
http://zg.ausgleichskasse.ch/schalter_fmonline.aspx?UID=32 (For information on premium application form and eligibility)
Hospitals, Doctors & Pharmacies
The Canton ensures that its residents have access to appropriate medical care and that sufficient places for long-term care are available.
The Zug Cantonal Hospital has a 24 - hour accident and emergency admissions department for children and adults. Take along your medical insurance information to assist with the admissions procedure for patients. www.zgks.ch
The Psychiatric Out-patient service for young people (APD.-KI) and adults offers advice, assistance, therapy and information on mental health issues. The APD KI is a public institution and works on behalf of the Health Directorate of the Canton.
The pharmacy service in the train station remains open outside of normal hours, and on Sundays and holidays from 10:00 to 18:00 (Tel. 041 720 10 00).
There is a Dental Emergency Service (Tel 0844 22 40 44), which provides information about the emergency dentist on call. In the dental outpatient centre, you can register for emergency treatment: Poststrasse 15,Zug (tel 041 710 91 70).
There are a number of foreign-language doctors, dentists and psychotherapists in Canton Zug:
www.zug.ch/behoerden/volkswirtschaftsdirektion/economic-promotion/economy-23/lists-and-directories/...doctors...dentists.../file
Links:
www.zgks.ch (Zuger Kantonsspital)
www.zentralspital.ch (Central Hospital Baar, opening in August 2008)
www.hirslanden.ch (Andreas Klinik, Private Clinic)
www.klinik-adelheid.ch (Adelheidstraße clinic, rehabilitation clinic with cantonal Mandate)
www.pkzs.ch (Psychiatric Clinic Oberwil)
www.zug.ch/gesundheit/87_p0_04.htm (hospital list of the Canton)
www.zug.ch / ODA (Out-patient psychiatric service) Rathausstrasse 1, 6340 Baar, Tel 041 723 66 00 / Hours: Mon - Fri: 8.00. 12:00 / 13:30 to 17:30
Info: Nursing home list - www.zug.ch/gesundheit/download/pflegeheimliste_07.pdf
Other Emergencies
Police emergency call 117
Fire department emergency call 118
Ambulance emergency call 144
Poisoning emergencies 145
Rescue by helicopter *
Rega/Air Glacier 1413/1415
Emergency road service 140
The Helping Hand 143
Telephone support for the young 147
Doctor on Duty +41 (0)41 211 14 14
Mental Health
For all questions about mental health issues, and in case of difficulties with family, children, addiction, alcohol, etc. visit the Council website below for help. You can also find information about (foreign) psychiatrists and psychotherapists.
Agency: Department of Health, Department of Mental Health, Tel 041 728 35 16
Link: www.psychische health-zug.ch
Info: Zuger alliance against depression www.zug.ch/health/download/ buendnis_magazin.pdf
Addiction counselling
The addiction counselling is a focal point for youths, adults and their carers. You will receive information, advice and assistance with addiction vulnerability, dependence and drug abuse. The counselling service is free and confidential.
Agency: Health, Department of addiction counselling, Tel 041 728 35 16
Link: http://www.zug.ch/suchtberatung/110_00.htm
Various publications www.zug.ch/gfp/111_0p_allg.htm
Prevention and Health Promotion
The public health department can answer your questions regarding health promotion and prevention in many areas:
Agency: Health, Department of Prevention and Health Promotion Phone 041 728 35 16 or gesundheitsamt@gd.zg.ch
Link:
http://www.zug.ch/gesundheitsamt/108_0k.htm
Info: Various Publications:
www.zug.ch/gfp/111_0p_allg.htm
Self Help groups.
These groups are organised to enable people with similar issues to meet and share their experiences. Through discussion with likeminded people they are able to work through problems and realise they are not alone. Self-help groups work independently and are not led by professionals. The group members are seeking both help and support in a strictly confidential environment.
Link:
www.selbsthilfegruppen.ch (list of existing groups)
www.eff-zett.ch/fachstellen/kontaktstelle-selbsthilfe (list existing groups and establishing a group)
Info:
Frauenzentrale , Tirolerweg 8, 6300 zug, tel 041 725 26 15 www.frauenzentralezug.ch/
